Privacy Policy

Privacy Policy

Last updated: March 19, 2026

1. Who We Are

Pasha Lyndi is a somatic movement and massage therapy practice offering dance facilitation training, group movement sessions, and therapeutic massage services. We are committed to protecting the privacy and dignity of everyone who engages with our work.

2. Information We Collect

From clients and students, we may collect:

  • Name, email address, phone number, and mailing address
  • Health history and intake forms (massage and somatic work)
  • Emergency contact details
  • Payment and billing information
  • Communications you send us (email, messages, enquiries)
  • Participation records for training programs

Automatically collected (via our website):

  • Browser type, device, and IP address
  • Pages visited and time spent on site
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

  • Provide massage therapy and movement facilitation services
  • Administer training programs and issue certificates of completion
  • Process payments and send receipts
  • Send program updates, scheduling changes, and session reminders
  • Respond to enquiries and support requests
  • Meet our legal and professional obligations (including record-keeping for health practitioners)
  • Improve our offerings and website experience

We do not sell, rent, or trade your personal information to third parties.

4. Health Information

Health intake forms and session notes are treated with the highest level of confidentiality. This information is:

  • Collected only with your informed consent
  • Used solely to provide safe and appropriate care
  • Stored securely and separately from general contact data
  • Never shared without your explicit permission, except where required by law

5. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, Square) to complete transactions securely
  • Email and scheduling platforms (e.g., Mailchimp, Acuity) used to manage communications and bookings
  • Legal or regulatory authorities if required by law

All third-party providers are selected for their commitment to data security and privacy.

6. How Long We Keep Your Data

  • Client health records: Retained for a minimum of 7 years in accordance with Australian health practitioner guidelines
  • Training program records: Retained for 5 years after program completion
  • General contact and marketing data: Retained until you unsubscribe or request deletion

7. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors engage with our content. You can disable cookies in your browser settings, though this may affect some site functionality.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (subject to our legal retention obligations)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, contact us here.

9. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse β€” including secure storage, encrypted communications, and restricted access to sensitive records.

10. Contact Us

For any privacy-related questions or requests:

Pasha Lyndi, 32 Pacey Road, Upper Brookfield, Brisbane, QLD, Australia, or contact us here.

This policy is reviewed annually. Continued use of our services following any updates constitutes acceptance of the revised policy.